Troubleshoot CRD API Integrations

401 Unauthorized

Check that you requested a token from the configured CRD token operation and sent it as Authorization: Bearer . Confirm credentials and API security configuration. GET /api/Service/Ping is public and can help separate reachability from authentication problems.

400 or 500 responses

For operations that document these responses, check required path and query values and validate JSON against the operation schema. A 500 response is documented as an operation exception; details vary by operation. Do not infer a specific cause from status alone.

Wrong or missing schedule

Resolve the schedule using folder lookup operations. Keep ScheduleType and UniqueId paired and use exact values returned by CRD.

Execution appears stuck

Check IsSchedulerRunning, the execution queue, and execution status. Use cancel or terminate only after confirming the target identifier; these operations affect running work.

For operation parameters and response codes, see the API Reference.